Thursday, May 31, 2012

Group Power

Team Building Activities

Any group, from a 3-person triad to a team, or a tribe, has a magnified effect upon it's individual members as well as upon the outside environment in which the group exists.

Group members become accountable to one another and can offer empathy and support; and this has all been shown to result in greater focus and effectiveness of the group.

We are placed into a group as soon as we are born. It is not until adulthood that we actually decide which groups we want to belong to.

We are members of a family group, and maybe a religious group, an educational group, a peer group, a hobby-based group, a social group, a political group, a community-based group, and of course, a society, and national group.

As we mature we can then choose those groups that we want to affiliate to. Those groups that we perceive as being similar to us in some significant way - perhaps through our interests, or our enforced and/or shared experiences.

As a psychotherapist I am particularly interested in the therapy group; and, as the founder of 'The Ripple Effect' Process, I am also interested in the small group involved in learning and changing as a result of Psycho-Emotional-Education.

In any group we cannot help but re-create our earlier experiences of other groups; such as in our family, or at school. We then overlay the present-day group with aspects from the past and react and behave 'as-if' we were still in that older experience.

This may show itself as mistrust, withdrawal, and shame; or alternatively perhaps as being pompous, arrogant, theatrical and over-bearing.

The group size is very significant. We can all 'hide' in a large group of 12 or more. Smaller groups of around 6 people become more intimate, intense, and thereby more rewarding as we become more attuned to others; and we involve ourself more in the group - which we perceive as a separate entity in it's own right and more than just the sum of it's members.

A group takes on it's own life if given the time and fertile ground in which to flourish.

Safety is established by a respected and experienced group leader/facilitator - although challenges may well be made to this leadership during a group's lifetime.

Having clear 'ground-rules' about what is, and is not, permitted; and having this agreed to by all members is crucial. Boundaries associated with time, venue, confidentiality, self-care and respect, also give a robust 'container' for a group.

The dynamics within a group are rich and inevitably varied. Everyone brings their own expectations, fears and needs. Everyone is trying to work out where they belong in the group and the role they will either assume for themselves, or that they will allow others to assign to them.

A group may witness, in it's members, the emergence of several 'roles' in the group; such as a leadership challenger, or a 'top-of-the-class', or a 'silent observer', an attention-seeker, a vocal 'hungry-chick' in the nest, a verbal 'sniper' and many other remnants of the past stories of the individual members. They will all sub-consciously try to re-create their own 'past-story' within an ongoing group - either to reinforce the outcome of their 'script', or in the hope of changing the ending to a more favourable one.

An experienced group leader will sensitively and firmly challenge these old-script behaviours and invite a more healthy and positive way of relating - with the added opportunity to actually try out new ways of being with, and relating to, the other group members.

A leader must be able to maintain clarity between what is real and what is being imagined and 'projected' onto the group or onto an individual within that group.

Being on the receiving end of someone else's 'projections' or 'transferences' onto you can be detrimental if these are simply accepted, unchallenged and absorbed 'as-if' they were real. That accepting of what others said about us is something we all did as children and it has shaped our self-concept. We do not now have to accept any restricting judgements, labels, or opinions. Instead we can evaluate their truth and relevance; and we can now choose to reject and discard them, in a way that we couldn't do as a child.

In a group we have the chance to check-out what is really 'me' right now, and what is just 'your stuff that is being dumped on me'. We can learn to monitor our own reactions and responses and to discard what doesn't 'fit' our actual experiences.

In a group we can also learn 'clean and clear' language - to say what we actually mean, with less chance of being misunderstood. Everyone passes what they hear through their own internal 'filter' - which derives from their own childhood. This filter may well be defective and faulty. If so, communications will be distorted and changed to mean something else - something that 'fits' their own history. They will react 'as-if' this distortion were the truth. Such processing can be unearthed and changed within a safe group - which has a ripple-effect to the outside world of the group members' relationships.

Group member's stories, and their sharing of emotions, can have a deep impact upon other group members. Stories can resonate and evoke memories in the listeners. Shared empathy and a knowing that someone else can understand our pain, fear and sadness can be a powerful healer - as long as the personal sharing is professionally facilitated and contained within the safety of the group. Enforced 'sharing' and even 'over-sharing' can have a detrimental effect upon everyone concerned!

Most groups will have a familiar dynamic of the Karpman Triangle going on. In this, there emerges a Vulnerable Victim, and a Responsible Rescuer, and a Powerful Persecutor. The Victim elicits Rescue and then turns on the rescuer and Persecutes them for having tried to rescue them. An alternative is a Rescuer looking for and setting up a Victim; and then Persecuting that victim instead of rescuing them. It is a common 'game' seen in families and in the workplace. You may not, at first, realise that this 'game' is being set-up..... and the only way out is not to play the game! This can be harder than it sounds - as old habits and patterns and dramas can be difficult to expose and revise.

The strength and safety of any group is a reflection of it's leadership. All groups go through stages - from being formed (is it a group looking for a leader, or a leader looking for a group?); to setting up and normalising the group's ground rules and boundaries; to the dynamic interactions of group members, and the agreement of an ending process.

In groups that have a specific purpose and agenda, such as in an educational or community group; these dynamics are restricted and tend to only exist in the background. They are not addressed unless the group has a stated therapeutic purpose such as personal/spiritual development.

Group experiences from the 1970's and 1980's displayed looser boundaries and ground rules. There may well have been a focus on 'catharsis' or the overt - and perhaps compulsory - display of emotions such as anger/rage and sadness/despair and the obligatory sobbing. We now know that people grow and learn better in a safe and contained/boundaried environment, and that the customary 'cushion-thrashing' of yesteryear only reinforces the attachment to the behaviour and does not enable a person to make sense of their emotions or to balance and regulate themselves.

You cannot avoid belonging to a group - either actively or passively. Groups can be a powerful place in which to learn change and grow; or they can keep you stuck in the identity of a group - such as in a self-help group where membership is dependent upon your being in need of the group's ongoing help and support.

With greater awareness, derived from a healthy group experience, you can become empowered to chose only life-enhancing groups in which to 'belong.'

By Maxine Harley Msc Integrative Psychotherapy - Creator of 'The Ripple Effect' Process. Also see http://www.the-ripple-effect.co.uk/blog.


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Wednesday, May 30, 2012

How Sports Make People Smarter

Team Building Activities

I was excited when I saw the title of this TEDtalk, How Games Make Kids Smarter by Gabe Zichermann, because I'd like to believe that (contrary to popular opinion) it takes quite a bit of brain power to excel at sports. Imagine my surprise when I realized that the speaker was talking about gaming, not games. In the midst of extolling the virtues of video games as educational tools, one concept stood out to me.

Fluid intelligence.

What is that? Apparently there are different classifications of intelligence and fluid intelligence is what we use when we're problem solving.

Problem solving is what our athletes are constantly doing in competition, so you can understand why I (and many coaches) would be interested in learning how to increase this particular facet of intelligence. In setting up this argument, Zichermann used the example of folks learning how to juggle. After twelve weeks of juggling, the participants in this study increased their brain matter. Of course it wasn't the juggling that increased their brain matter...but the very act of learning.

What if we, as coaches, could increase the rate at which our athletes learned...which would then increase their fluid intelligence...which would make them really good at solving problems at crunch time? I think we can!

5 ways our players can increase their fluid intelligence

Seek novelty. Still using the same practice plans from ten years ago? Always going with the tried and true drills? Maybe we should all look at what we're doing and find different ways to accomplish the same goal. We can ask a coaching friend to let us come to their practices for a week or so, just to see what they're doing and how they're doing it differently.
Challenge them. Remember, fluid intelligence is what we use when we're problem solving, so they're going to have to practice those skills in order to get comfortable using them in game situations. If we want our quarterback, center mid, or setter feeling comfortable making crunch-time decisions, we've got to put them in stressful situations in practice...for many reasons. So they feel comfortable problem solving, so their teammates respect their problem solving, and so we (as their coach) aren't holding our breath hoping they make the right decision.
Think creatively. When I first started coaching, I scripted out plays for each rotation and didn't give my setter much leeway to come up with her own plays without running them past me first. Now, because my assistant is in charge of the offense, I see the value of providing a framework (a canvas, so to speak) for letting my setter be creative in coming up with a good offensive plan. Do young setters struggle while they're learning? Yes...and it's painful to watch. Are my veteran setters heads and shoulders ahead of where they'd be if I were the puppeteer behind the offense? Without a doubt...and it's a thing of beauty!
Do things the hard way. It seems to me that "think creatively" and "do things the hard way" go very well together. Coming up with practice plans that give our athletes the leeway to be creative and learn is hard work! It's hard to come up with a plan that addresses our short term goals (we need to win the game tomorrow) as well as our long term goals (we need to increase our team's sports I.Q.)...so that means we've got to be a creative coach. I think it's also hard for us coaches not to solve the problem. If we're to increase our team's fluid intelligence, though, we've got to let them struggle to find the answers on their own.
Network. In the gaming world, creating community is a bit more manufactured than on our teams...we've got a ready-made network. Other people automatically add complexity to problem solving. I haven't been on too many teams where everyone agreed on the correct way to solve a problem. It's the networking that ties all of these things together. Of course, working in groups in harder than working solo, but the creativity generated in groups can be amazing!

Amazingly enough, our teams can be like those jugglers I mentioned before, struggling to learn...and increasing their brain matter along the way!

Dawn Redd is the Head Volleyball Coach at Beloit College. Come visit Coach Dawn's community of coaching nerds and team leaders over at her blog, http://www.coachdawnwrites.com/, where she teaches how to become an excellent coach, motivate individuals, and build successful teams.

Her book, Coach Dawn's Guide To Motivating Female Athletes, is available for purchase on her website.


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Monday, May 28, 2012

6 Hidden Gems Who Go Unnoticed On Teams

Team Building Activities

Maybe you're a high school coach who knows that the freshman and junior varsity teams are lacking talent to send up to your team. Or maybe you're the college coach whose recruiting class didn't quite turn out the way you'd planned. Or you could be the club coach who received five players who play the same position. It could be that your team (God forbid) experienced a major loss when a key player got injured.

Whoever is reading this, we've all found ourselves in situations where we had to train players to do something that was seemingly outside of their skill set. I got the idea for this post from, Diamonds in the rough: How to recognize your star employees, on Smart Blogs' website. When we're forced to think outside of the box, sometimes good things happen!

These diamonds in the rough could be hiding in plain sight

Haven't put it all together yet. Whether they started with the sport late, adolescence hit with fury, or they're just slow learners...some players take a while to "get it". These are usually the players with great physical gifts (height, strength, etc.) who need tons of reps.
Haven't maxed out at skill level. I'm sure we've all coached the player who's maxed out their potential, they're just not going to get better. It's not that they're bad players, they could be really good, we just know they're at the peak of their curve rather than on their way up. The key when in crisis mode is to find the player who's on the way up.
Appreciative of coach's effort and interest. Those players who look us in the eye when we're giving correction and immediately try to change their behavior are fired up about getting better. They're the ones we see practicing by themselves when we walk past the gym. They'll practice hard for whatever situation we put them in.
Value team. These players put team first. When we ask them to switch positions or to step in somewhere they've never played before, they do it without question. This type of player has an open attitude about change and will make our jobs a lot easier.
Willing to work (hard) to improve. Not only willing, but these players are excited about the challenge of learning something new. They'll watch film, come to practice early and stay late. These players understand that working hard leads to really good things.
Enjoy the sport. Look for players who have fun when they're with the team. Enthusiasm will make the transition easier for the player and their teammates...and their coach!

As we think about our teams, we should always have a plan A, B, and C for each of them.

Dawn Redd is the Head Volleyball Coach at Beloit College. Come visit Coach Dawn's community of coaching nerds and team leaders over at her blog, http://www.coachdawnwrites.com/, where she teaches how to become an excellent coach, motivate individuals, and build successful teams.

Her book, Coach Dawn's Guide To Motivating Female Athletes, is available for purchase on her website.


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Saturday, May 26, 2012

Exciting Team Building Activities in Melbourne

Team Building Activities

Melbourne is one of the perfect places in the world to unwind and relax. Most tourists even consider this place as a good recommendation for vacation. Hence, it cannot be discounted Melbourne is also a good place to conduct team building activities. There are companies from adjacent regions that allot bigger budget for their employees to have a Melbourne escapade.

Aside that people will be able to explore the natural wonders of Melbourne, the place is also equipped with the necessary facilities for events and seminars. Hotels have function rooms suitable for events. Also, the place is a haven of wonderful beach resorts that can also accommodate groups that are for conferences and seminars.

Meanwhile, the following are some of the exciting activities that can be included while in Melbourne:

- Despite its highly urbanized status, Melbourne also spells sightseeing attractions. It is a nice experience for those who are in events and conferences to include sightseeing in their activities. For sure, the bonding among members of the organization will be deepened as they explore together the wonderful sights of Melbourne.

For a well-organized sightseeing, the event team can utilize the City Circle Tram. This is a famous transport provider in Melbourne which can bring its guests to Melbourne's famous places such as the Federation Square, Princess Theatre and other historical places. The team building Melbourne concept will surely be realized. Members of the organization or employees in a company will be able to relax their mind out from work and together enjoy the beautiful spots in Melbourne.

- For another Melbourne event concept, there are groups that want to stay away from the noisy bustle of the city. The Royal Botanic Gardens in Melbourne is another must-have during team building seminars. In here, groups can have mini-games since the place has a wide area endowed with amazing landscape. The place is so relaxing because it is surrounded with wide variety of vegetation.

The group can also enjoy each other's company by walking along the guided walks of the park. This is the perfect time to discover different kinds of plants. Some of which originated outside from Australia.

- Melbourne is not just about beautiful landscapes and rich history. It is also the home of many beautiful beaches. Melbourne can enjoy so much the pristine blue waters of the place. There are beach resorts that can accommodate big groups - perfect for team building seminars. It will be great if your company can have the place exclusively.

You can have the function rooms during the day for some group works that can strengthen the trust and confidence among people in the organization. During the late afternoon, people can enjoy swimming and witness together the sunset.

Team building Melbourne is, indeed, a very great experience. The place is just appropriate for the event. Meanwhile, companies and organizations should not forget the main objective of the event - that is to strengthen the working relationships of the people in an organization as well as the perfect time for them to relax from work.


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Friday, May 25, 2012

Team Commitment

Team Building Activities

The "ideal team," held up as a model in best-selling business books and articles, is a rare occurrence in organizations today. The establishment of teams is often approached as a simple reorganization: remove several layers of management, organize a group of people around a task, throw some training at them, and call them a team. The result is often confusion, resentment, and frustration rather than synergy and employee satisfaction.

The fact is that most employees don't know how to be effective team players, and the managers (or team leaders) in most organizations don't know how to help them. While many organizations are achieving improved results by retooling their business processes and removing steps that don't add value, they are not realizing the potential that is truly available to them.

The real promise of teams lies in the hearts of the team members themselves. Real magic is possible when team members take ownership for the team and its results. High-performing teams are only possible when the members care deeply about one another and the team as a whole. This kind of intense commitment and willingness to "do what it takes" is not something that you can demand or expect from employees by simply making a structural shift to teams. It requires a significant change in personal work behaviors and beliefs about work. The change can be characterized as a shift from work based on agreement to work based on commitment. Agreement is, "I'll go along with that." Commitment is, "I'll do whatever it takes." How do you nurture the kind of commitment that produces exceptional performance in teams?

Where To Start:

There are no shortcuts to commitment. Commitment begins with participation and requires a shift in attitude. Ensure that your work and decision-making processes are designed to allow and encourage participation. Establish the expectation that team members will participate. Silently sitting on the sidelines doesn't generate commitment.
Behavior change precedes attitude change. Create a clear understanding about what committed behavior looks like, and set the expectation that we will work together with those behaviors as ground rules. Acting as if we're committed often produces dramatic results that demonstrate the value of becoming committed. The "evidence" produced by the results causes a change of attitude.
Communicating: The "what" comes down-the "how" comes up. When you tell a team what to do and how to do it, they will usually "do your task your way." However, it will clearly be your task, and that is the problem. The team will only put their heart and soul into a task when it's their own. A better approach is for the organization's leadership to set clear direction and expectations-the "what"-and to ask the team to determine "how" to achieve the results. This involvement in determining how we will get the results makes it "ours."
Establish measures. What gets measured, gets done. If it's truly important to do, we need to ensure that it's happening. The only way to determine if it's happening is to decide what success will look like and how we'll measure it. Appropriate measures minimize subjective evaluation and give the team the opportunity to truly control results through their efforts.
Commit to a vision. According to the English poet, Matthew Arnold, "A man's reach should exceed his grasp." Creating a common view of our desired outcome is a powerful motivating force. An exciting vision of what can be if we create it together has a tremendous effect on motivating individuals and the team as a whole. A vision answers questions about "what we're trying to accomplish" and "why."

What Commitment Looks Like:

Staking your reputation on the action planNo lingering doubtsNo looking backNo contrary thoughtsExpectation of winningNothing is left undonePassionate protection of outcomesIntense loyalty

Doug C. Watsabaugh, senior partner at WCW Partners, understands how to meet your unique performance challenges. With more than 20 years of experience, WCW Partners is a performance-improvement company that helps businesses revitalize their results and achieve record-breaking performance.

If you are looking to excel in sales, service or leadership, let Doug develop the capability in you! http://wcwpartners.com/.


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Thursday, May 24, 2012

Team Launch

Team Building Activities

In 1924 Wernher von Braun strapped six rockets to a small wagon and watched in delight as the wagon roared around his street and then exploded. The local constabulary were less impressed however, and took the twelve year-old boy into custody. And so began an incredible story leading up to July 16, 1969. On that day the Saturn V rocket designed by von Braun launched Apollo 11 from Launch Pad 39 A to begin the historic mission that would land the first men on the moon.

The launch of a space mission must be a hard-to-beat experience. The launch is the pivot around which a space mission unfolds. It is the moment of truth where the design, planning and preparation come together. And it is the start of the chain of events that make up the mission, until the crew is safely back on Earth.

And so it is with teams. In setting up teams, leaders have two important responsibilities: first to design and prepare the best possible team structure, and second, to help members take possession of the structure, and competently launch themselves onto a course they make their own.

The design and preparation phase should deliver a structure, including:

A carefully designed team, with the right size, mix, skills and experience.A clear message about who is in the team and who is not, as well as the limits of the team authority, what is up for discussion and what is not.A team task, defined to foster internal motivation.Clearly defined roles and responsibilities.A set of agreed norms for team behaviour.Agreed processes and infrastructure.

In the second phase, the leader of the team can breathe life into the structure. This may best be done in a team launch session. The first meeting of any team provides a unique opportunity for a leader to motivate a team to apply the required effort. The way in which a leader chooses to introduce the first meeting of a team has been shown to have an enduring impact on the way the team works together. A well executed interaction builds motivation and allows the team to invest themselves in the work to be done.

As a leader, you may wish to cover the following points, inviting input from the team:

Affirmation of the positive features and resources in the team.Clarification and discussion on the structure of the team.A statement of the compelling direction for the team. Discussion on the unique circumstances surrounding the work to be completed.A statement of a compelling direction for the team.

Project initiation workshops provide the most effective structure for launching teams. There is a slot at the beginning of each project workshop where the leader can deliver a motivating address.

There is an alchemy in launching teams. A group gathers from a list of names on an e-mail and if the launch is successful, becomes a real, bounded social system; a team. The task assigned to the team will have been examined, assessed and redefined to become the slightly different task that members actually work on. The norms of conduct specified by those who created the team will have been assessed, tried out, explicitly or implicitly, gradually revised, and made the teams' own.

They will usually have agreed how they will work together. What will probably not have happened is a discussion about alternative ways of working together to accomplish a task, to agree the best way to proceed. Research shows that this is not natural for teams in the launch phase. Members of teams need to log some experience with a task, and each other before they are able to have a useful discussion on how best to go about the work.

At StrategyWorks we assist leaders and their teams, with those crucial conversations for clarity, decisions, action and outcomes. These conversations can be frustrating when people are not heard, the team cannot make decisions or the way forward remains vague. Leaders contact us at StrategyWorks when they are ready to do something different. In the process those involved in the conversations feel understood and challenged. At the end of the intervention, the leaders and their teams feel focused and released around a clear plan of action.

Come and visit us on our website at: http://www.strategyworks.co.za/.

If you enjoyed this article you can also sign up for our monthly newsletter that carries one guarantee - to be just a little out of the ordinary.


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Tuesday, May 22, 2012

Team Building Activities in Auckland

Team Building Activities

Nothing is better for bringing a new business start up to life or pumping some energy back through an old one than organising some team building activities. As the hub of many of New Zealand's largest businesses and corporations, Auckland is the place that many companies are looking to get out with the crew, form some bonds and better know and understand each other outside of the office.

Team building shouldn't all be trust exercises and problem solving; make the day a bit more exciting with any of the number of activities that are available around the city.

Rainbow's End offers a range of thrilling team building activities and high energy excitement for both small and large groups. The park offers everything from challenging races to puzzles and quizzes that push your group to the limit. Conference rooms and catering is also available; you can plan a full day for the team with the park facilities.

Snowplanet has a full range of team building exercises included in the business packages that they offer. Get your office in the snow at any time of the year and enjoy access to their boardroom facilities so you can include a formal meeting into the day.

Gladiator Marine run a full range of corporate hospitality and team building options out on the water in Auckland Harbour. Take the team on a fishing expedition or even book some dive instructors for the day and bond over new experiences. With full catering services and a unique setting, this won't be a day that your staff soon forgets.

The Armory provides an environment for the more hardened team of staff. Suit up and learn the basics of Airsoft before splitting up into teams to work together at taking on the opposition. Less painful than paintball; it's challenging, adrenaline pumping and a lot of fun.

Rocket Ropes pushes the limits of normal team building challenges into the sky with a range of high-up obstacle courses and activities that aren't for the faint hearted. Conference facilities are available for meetings before and after tackling the courses.There are a lot of ways to build bonds and a stronger sense of team with your staff in Auckland. Make a better office outside of the office; with Christmas coming up and a new year after December, now is a great time to make a booking. Get everyone in the mood to take on another year with a challenging team building experience.

Gladiator Marine - Charter Boat is one of Auckland's leading charter boats for hire; it can be hired from 3 hours to three weeks.

It is popular for corporate events around the Auckland harbour as well as the Hauraki Gulf as well as Waiheke, Kawau and Great Barrier Island.

The boat has Sky TV as well as a surround sound music system, making it ideal to hire for all corporate events.

For your next team building event, or simply a day cruising on the Auckland Harbour or Hauraki Gulf; check out Gladiator Marine boat hire in Auckland.


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Sunday, May 20, 2012

Teams With Momentum Are Unstoppable

Team Building Activities

I am sure that you have heard of the ten year overnight success. This happens when all of a sudden someone seems to appear from nowhere and turns into an overnight success. They seem to just arrive on the scene, where they have the Midas touch and cannot put a foot wrong. They enjoy one incredible success after another. What the casual observer does not see, is the years of hard work, which has gone into establishing the foundation for that incredible success. These people have invested thousands of hours into building the momentum, which now seems unstoppable.

All wise leaders know about the power of momentum and the almost magical results, which flow to any team, who has managed to develop it. Momentum is not something that is developed in a day. It is developed daily, with consistent effort, focus and determination, on the part of the leader and his or her team. Momentum begins within the leader. It starts with having a great vision, which the leader drives with conviction, passion and enthusiasm. Eleanor Doan put it so well when she said "You cannot kindle a fire in any heart, until it is burning in your own"

The way to build momentum and get your team to start flying down the river of success, is to first have a crystal clear vision, which you completely believe in and want to achieve. Then you as the leader must enthusiastically communicate this to all stakeholders and with your drive, determination and passion, you must guide everyone within your team, to not only support but to completely buy in to the vision on an emotional level.

As you drive your vision, leading from the front with passion, enthusiasm and real energy, your team will support you with equal vigour. Slowly but surely, the team will gather momentum. As you lead with enthusiasm every day, you will gradually attract the same from all your people and you will start to see forward progress. The secret To "BUILDING MOMENTUM" is to remain patient and persistent. Momentum is not developed in a day. It takes time and consistent effort. A massive steam train that weighs many thousands of tonnes can be kept at rest, by a single block of wood, placed on the railway track. The same train becomes almost unstoppable though, once it has built up momentum. The same is true for any team, which has invested time into gradually building momentum, they become unstoppable.

Momentum is any leader's best friend; it is an invisible force, which once fostered and developed, makes success feel almost effortless. If you have ever attempted to water ski, you will understand the principal of momentum. When you are attempting to get up on your skis, you feel massive pressure against your chest as the boat tries to pull you out of the water. As you come out of the water and stand on your skis there is far less drag on your arms and it becomes easy to change direction. Teams with momentum are easy to lead and should you encounter any challenges, it is easy to change direction and chart a new course.

Teams without momentum are difficult to lead. Even the smallest of challenges can seem insurmountable. This can result in low morale and a very bleak looking future indeed. Teams that have built up momentum on the other hand, easily manage challenges. Obstacles appear far smaller and any road block or troubles seem inconsequential.

Once you have managed to develop momentum in your team or organisation, your team will be driven and inspired to perform at far higher levels. Everyone in your teams becomes productive and effective, beyond even their hopes and expectations. Even average people will perform far above their ability in a team, which has invested effort into growing, expanding, to a point where the team or organisation now has momentum.

You can never develop momentum with an autocratic or bureaucratic leadership style. The only way to get your team behind you and your vision as a leader is to be an authentic leader, who cares and leads by example. Be committed to show your passion, energy and commitment daily and over time your team will start to gather momentum. Always remember that momentum begins with the leader and the spreads from there. Take responsibility for developing momentum in your team, the time, energy and effort you invest into building momentum within your team or organisation, will pay you back many times over.

You can never develop momentum within your team, unless you are passionate about your vision and you as the leader are committed to display enthusiasm daily about your vision. You must be the shining light, who inspires and energises your team every day, even when you don't really feel like it. You must also model the work ethic, attitude and passion you want to see in your team.

Work to remove all demotivating factors from within your team or organisation. Look around your environment and try to eliminate all demotivating factors, which may be causing your team members to lose their passion or enthusiasm. Look for ways to completely remove or to reduce these factors as much as possible.

Only once you have removed all demotivating factors, can you move to the next step, which is to find ways to inspire every member of your team. Celebrate all individual and team accomplishments. The more you recognise and honour the individuals within your teams, who consistently keep the ball moving forward, the more people, will want to perform themselves. When you consistently praise effort within all your teams and reward every accomplishment. You will encourage everyone to deliver their best.

http://www.andrewhorton.co.za

Hi my name is Andrew Horton; I am an inspirational Speaker, Master Teacher, Radio and TV Host, Global Traveler and Author. My area of focus is in the field of human behavior, expanded awareness and enlightenment. I travel the planet constantly researching, learning and seeking ways to unlock the mysteries of the human mind. I delve into the inner workings of the universe, always looking for ways to understand my role in making things better and contributing to the improvement of the human experience. Please visit my website to sign up for a daily inspirational message, by following this link Daily Inspirational Message. This is your daily call to action, a reminder to do things better each day. Visit my website at http://www.andrewhorton.co.za/


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Friday, May 18, 2012

Teamwork Characteristic 4: A Clear Communication Channel

Team Building Activities

The Tricks of Teamwork is reviewing the six characteristics that successful team members contribute. Competency, commitment and adaptability have already been discussed. Next up? Communication.

Now, communication is essential in nearly every environment. If we're reading a book, it's up to the author to communicate the message to us through his words. If we're reading an email, it's up to the sender to say what she means. We cannot avoid communicating, but whether we fail or excel at it, is up to us. Without question, one's ability to communicate is going to impact the team's success, positively or negatively.

Here are a few ways to do your part in communicating in positive ways:

Be honest. Keeping the channels of communication clear ensures that all team members are on the same page, which reinforces the feeling of one team, one dream.

Be direct. Beating around the bush delays the inevitable. So, be explicit. Put the topic on the table and tackle it directly. This way, you and your team don't waste precious time or energy.

Give feedback. There are bound to be things that need to be addressed, and if one or all team members avoid the subject, resentment and tension can start to build. So, be sensitive but specific about what things are getting in the way of the team's success. If team members genuinely care enough to raise concerns, hopefully others are just as able to accept their perspective.

Lead don't dictate. In order to inspire, you don't need to demand that others do things or discipline them for not doing things. Playing the part of player and coach is appropriate when it's encouraging rather than enforcing. Nobody wants to be treated like a child, especially when he/she is your peer.

Communicate in ways that are natural to you, while being willing to step outside of your comfort zone to communicate in ways that are natural to others. Think of communication as the glue that connects each team member. Teams cannot expect that every member has the same ideas, feelings and personalities, so communication is the way to maintain commonality when complete agreement is unrealistic.

In the same way that we would never assume that multiple individuals within the same family have the exact same thoughts and hopes as one another, we can't expect that teams do either. But, if we hope to at least work toward a common goal, it's up to us to communicate, so that we get there together.

Doug C. Watsabaugh, senior partner at WCW Partners, understands how to meet your unique performance challenges. With more than 20 years of experience, WCW Partners is a performance-improvement company that helps businesses revitalize their results and achieve record-breaking performance.

If you are looking to excel in sales, service or leadership, let Doug develop the capability in you! http://wcwpartners.com/.


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Wednesday, May 16, 2012

Improving Communication - Arguing Over a Donkey and Its Shadow

Team Building Activities

Aesop tells a story of a man who owned a donkey. He would offer a ride on his donkey to those who were looking to cross the hot desert. One day, a customer purchased this service and the customer, the man, and the donkey took off across the desert.

After a few hours, the customer who was riding on the donkey decided he wanted to take a break. So, the customer dismounted and, seeing that the donkey cast a nice shadow, sat down in the shade of the beast.

The owner of the donkey was not pleased at this, as he now had to sit in the blazing sun. The owner decided that he wanted the shade of the donkey. So, waiting until his customer fell asleep, the owner moved his donkey a few feet over and sat down in the shade of his donkey, which left his customer in the hot sun.

Sensing the heat that was now barreling down on him, the customer woke up and yelled, "How dare you. I paid for this donkey." To which the owner replied, "You paid for the donkey, but not the shadow. If you want the shadow as well, you have to pay more." The two men began to argue and the argument got so heated that the owner of the donkey slapped the customer. The customer slapped him back and they began to fight. The ruckus got so loud that the donkey became frightened and ran off leaving the man and the customer with no donkey and no shade. The two men sat in the burning sun and suffered - all because they were fighting over a shadow.

The art of communication and team building can be a tricky thing. When people argue, they lose track of the desired result. Personally, the cost can be the loss of or damage to a relationship. Professionally, the cost could be the loss of business or a damaged working environment. In either case, during an argument, many people end up fighting over the shadows of their own opinions, agendas, and emotions - instead of looking at a situation logically or listening to the other person's side of an issue.

What always needs to be kept in mind is the end result. To improve your communicative skills - as well as your teamwork and productivity skills - the next time an issue arises that could lead to an argument, strive to keep in mind the desired end result. Quietly listen to the other person's viewpoint and try to refrain from pushing your opinion or agenda. See if you can compromise with the other person.

If it looks like you have come to a complete impasse, then follow the old dictum, "When in doubt, write it out." Write down the desired goal and then each person's ideas or views. Discuss these options and write down the "pros" and "cons" of each. Sometimes when you have it "all down on paper," the proper option to take to achieve the end goal just pops out at you.

Of course, this only works if each person gives up the childish need to "save face" or "always have it their way." It's humorous to think we will stop children from acting this way but, as adults, many do the same thing.

Our desert friends acted childishly, and if they would have stayed focused on the desired end result - getting across the desert - sharing the shadow of the donkey would have just come naturally. Keep the shadows of your emotions and opinions in the background and focus on working together to achieve the desired result.

Recognized as a funny motivational speaker who actually has something to say, Bob Garner works with corporations worldwide to improve employee and sales productivity and performance. This article is available in audio format. Click on this link to listen or download this free motivational podcast, at Bob's free podcast site.


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Monday, May 14, 2012

What Exactly Does Leadership Education Entail?

Team Building Activities

In any company, success starts at the top. For example, on a ship, if the captain is heading off-course, then it will not matter how good the rest of the crew is. Yet good leaders can be difficult to find, and even more difficult to keep. Many companies have found that it is easier to identify employees internally who show potential, and invest in executive development training for them. Doing so will not only provide a company with the qualified personnel it needs to lead them into the future, but will also instill a sense of loyalty within employees, who recognize the investment their employers have made in them and are less likely to pursue other opportunities outside the company. In spite of this, many companies have not sought out leadership education before, and would like to know more about how it works to reach manager objectives. Below, organizational decision makers will find the background information they need related to this offering, so that they will know what to expect.

One of the most important areas that these services focus on is executive alignment. Coaches will work with employees to identify company objectives, and then instill better self-awareness in the employee, so that he or she is more confident in his or her ability to reach those objectives. Most programs will even go one step further and teach employees about the company culture so that they have a better understanding of what is expected of them. Familiarizing future leaders with business objectives and company culture will also give them the background information they need to brainstorm new ideas for reaching company goals.

Employees at any level of the company can have ideas or suggestions for improving operations, but executive development will actually empower these individuals to feel free to share their ideas. Lower level employees might be hesitant to share their ideas, not only because they fear that they do not know enough about the company to come up with useful ideas, but also because they have such low self-esteem. During leadership education, instructors will help employees to identify their own strengths and weaknesses. Not only will this allow them to recognize areas for improvement, but it will also build confidence related to duties that relate to their strengths. It is much easier for leaders to assess a co-worker's strengths and weaknesses if they have already done so for themselves.

Leadership educationwill also focus on interpersonal skills, like techniques for solving problems among co-workers. Interpersonal skills can be taught that allow leaders to recognize when employees are not sufficiently engaged, or when employees do not feel comfortable sharing their feedback. Employees will even learn dispute resolution techniques, to control conflicts when they arise.

Clearly, instituting an executive development program internally is a good idea, but another option to consider is to outsource the leadership education task to a third-party. That way a company will work with professionals who have trained leaders before, who can provide insights and tips that would not be available internally.

An executive development program will focus on many areas when providing leadership education.


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Sunday, May 13, 2012

Easy Team Building Activities for Adults

Team Building Activities

Adults can be hard to keep busy if you do not supply the right entertainment. That is why team building companies all over the world are coming up with new and creative ways to train employees. The reason that team building has exploded in the last few years is because the need is great. People are having more and more issues in the workplace, which can lead to poor work habits and a lack of determination. Large companies and small businesses alike are able to combat these issues by instilling a sense of pride and ownership in staff members. Team building is not something that needs to cost a lot of money or take days to prepare for; easy team building activities for adults are readily available.

Easy team building activities for adults are simple games and activities that will bond a group of any size. These range from simple outdoor activities to "name game" quizzes. Each one of these activities below are easy to do, and will help your team bond.

Team building activities

ANIMAL/BARNYARD SOUNDS: Each team member will get a piece of paper with an animal sound on it, they will be told to make this sound. No one can see the paper that the others have, which makes it fun to guess the animal sound. This is a fast way to break the ice in a new group of people.

SENTENCE COMPLETION: Each team member will start off saying a phrase such as "I love to eat.." and the other team members will finish it. This is a fun way to open up the team building. These should be fun phrases and easy to end.

WALLET/PURSE INTRODUCTIONS: Each team member will go into their wallet or purse and find one item. This item will be set in front of the group. The owner of the item will explain why they had it and what it means to them.

TOSS A NAME: This will help your team remember names. With a ball one team member will toss it saying after getting it and say "thanks..." and "here..." This requires the person with the ball to say and remember at least two names. This can go on until everyone knows the name of everyone.

HUMAN KNOT: Standing beside and shoulder to shoulder with team members, they must try and sit. This is done when the shoulders are touching and arms are linked. Making it hard to sit. Once they can do it in groups of 2, start to move on to groups of 4 and then 8, it will be harder each time the number grows. This will bond the group and help them have fun with one another.

All of the activities to build teams are very easy to do, and very easy to set up. Most require no set-up or planning. Building a team was meant to be something that helps a team bond and unite, rather than be a costly operation. Building a team will help your workplace become everything it can be.

To get more out of your team building check out my Team Building Activities website. It has tons of great content to ensure you're successful building great teams.

You can even find articles on awesome Team Building Exercises.

Just click either of the above links to take your team building to the next level.


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Saturday, May 12, 2012

Constructing a Successful Team

Team Building Activities

The causes of team failure are numerous, as are the reasons for a drop in productiveness and responsibility. A team's communication and relationship skills have a large effect on a team's success. Many times the issues just need to be confronted in a meeting. These are some of the most common issues that can keep a team from success:

Personal conflicts can arise between members. If need be suggest that any conflicts that are otherwise unsolved be brought to the team leader.

Interrupting can become a challenging issue during meetings. Many times the team as a whole can come up with a solution. When the issue has been addressed, all members should adhere to the solution.

Often times there are individuals who keep bringing up the same subject. If this becomes a problem, tactfully ask if the rest of the group feels this needs to be further discussed at this time. If they do not, then schedule a meeting where this subject can be addressed privately.

The sharing of job knowledge, skills and ideas is crucial to the success of any team. encourage your team to share all ideas with each other, along with helping each other develop their knowledge and skill sets. No matter how many team exercises you participate in, your team cannot become productive without the implementation of this policy.

When a team member is constantly late with assignments, it can affect the entire team. Make sure you have a written tardiness policy in place, and hold each member accountable. This will help keep morale up, and keep the group on track.

Have a written confidentiality agreement in place, thus keeping the leaking of confidential information to a minimum. If, on the off chance a member does choose to leak such information, reprimand them appropriately.

During every meeting write down everything that is discussed, give all members a copy. Your team will be more apt to change behaviors when they are involved in the solutions. Always hold your team accountable for their actions, and reward them when a project is finished.

As a leader, your team expects to see you as a person of action. To become a successful team leader you have to be very conscious of what you say, and more importantly do. Make sure that you are tactful and diplomatic in everything you do. Remember you are a role model, and people are going to be paying attention to your behavior.

To learn more about building a successful business visit my site @ http://www.s-and-s-marketing.com/


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Thursday, May 10, 2012

A Step By Step Guide To Handling Conflict On Teams

Team Building Activities

Conflict is a natural outcome of groups and teams, therefore, we've got to know how to manage it. It's uncomfortable and it's awkward, but teaching our players how to manage conflict will give them a leg up in both their professional and personal lives. So when I saw "Are You In A Personality Conflict?" over at the American Management Association's site, I thought I'd bring it on over.

6 things that are vital for our teams to understand about conflict

Be self-introspective. It's too easy to say that someone else is always the problem. Challenge your players to think about their tone when talking with the person they're in conflict with...is it always positive? Ask them if they've been starting "mess" by talking with other team members about the problem. Acknowledging their own part in the conflict doesn't release the other person from theirs.
Accentuate the positive. If their teammate is open to talking about their conflict, we have to make them understand that this is a positive thing! Even if the only thing the two fighting players can agree on is that they should talk...at least they agree on something.
Talk to the individual. We've got to encourage our players to stay away from messy people. Messy people, in this instance, are people who thrive on conflict. They stir the pot. They're the ones whispering about what they "heard" to other folks on the team. Instead of starting mess by involving the entire team in the conflict, encourage your players to speak directly to the source.
Keep communication channels open. At the base of John Wooden's Pyramid of success are the blocks, "loyalty", "friendship", and "cooperation". Without those three things, I don't believe our teams can be successful. And those three things can only happen when communication is flowing. Every team I've coached that has underachieved failed on those three blocks.
Treat everyone alike. This one is a tough one for players. First, they're drawn to certain personalities on the team. Second, they're more likely to align themselves with those in their class or who are their age. I think the biggest lesson we can teach our players is that they are more likely to be friends with certain players, so they can't be surprised when conflict occurs with those outside of their natural group.
Agree to disagree. Finally, if they talked, you've talked, everyone has talked and there is still a conflict...they have to agree that neither is wrong, they just see things differently. They've got to find a place where they can be loyal to the team, have a friendly relationship with each team member, and cooperate with the team's goals. That can't happen when everyone is just trying to prove they're right.

It's pretty much a given that players on your team will experience conflict at some point. Hopefully, going through these steps will keep the conflict small and easy to handle.

Dawn Redd is the Head Volleyball Coach at Beloit College. Come visit Coach Dawn's community of coaching nerds and team leaders over at her blog, http://www.coachdawnwrites.com/, where she teaches how to become an excellent coach, motivate individuals, and build successful teams.

Her book, Coach Dawn's Guide To Motivating Female Athletes, is available for purchase on her website.


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Wednesday, May 9, 2012

Abundance in Action - Forming ALLIANCES!

Team Building Activities

Over the past several years I have watched closely as business practices and 'HOW' people do business has changed. Our economy has been forever changed and many larger businesses are taking on the practices that have sustained small business for years. This past week I saw an advertisement that demonstrated this trend perfectly.

Let me begin with saying that as a small business owner, I recognized early on that I would NEVER EVER find a broad enough customer data base on my own. I just did not have the marketing budget to get the word out and did not have the time to seek them out one by one. And I became aware of the value of shared information.

I knew that my customers bought other things than what I had to offer. And I also knew that there were hundreds of potential clients nearby who purchased items and services from my peers - but knew nothing about my services of products.

It is for this reason that I began forming alliances. 'Forming alliances' is a term many small business owners are aware of - but few really practice well. Many small business owners shy away from forming true alliances for fear that they will lose their customer. And that my friend, is scarcity thinking at work.

Last week I saw a commercial advertisement on television put out by a very big company. The company was touting the fact that their product was a much needed product. The company was General Electric - and their product was turbines - that help create electricity.. And to prove their point they mentioned that without electricity that they could not brew beer. Instead of stopping at the point they made - they mentioned a specific beer; Budweiser.

Its not clear if Budweiser paid G.E. to appear in their commercial. But it is a clear example of alliance marketing.

It may seem like a simple concept to share information with peers and promote each other with joint offers or offering coupons from other businesses. All it takes is some time, effort and trust with your peer. Unfortunately many business owners think that they will either have to give up control or that their partner(s) in the alliance will not reciprocate with the same degree of enthusiasm as they have and the arrangement will be lopsided. Again scarcity thinking.

As a small business owner and an abundant thinker, I realize that sharing talents and information is critical to the success of any business in this new age. Creating joint coupon books, special joint offers or even appearing in each others' advertising is a great way to reach a larger audience. Metaphorically, it also shows that we all can play together in the sandbox together and do so happily.

Need support for your small business? Roaring Women is the most resource rich business support organization in the world! Join now as a free member and get free workshops, gifts and best of all coaching and mentorship. Success at your fingertips! http://www.roaringwomen.com/free


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Monday, May 7, 2012

Corporate Team Building Events

Team Building Activities

Despite some employees moaning and groaning when a corporate team building event is announced, these events can be terribly beneficial. Despite getting a bad rap from some poorly done events, these can be very advantageous.

If you put on a well-done event, these can actually be a lot of fun with plenty of benefits. An event with great energy and a selection of activities can give a group a lift in attitude, motivation, and success.

Attitude

Corporate team building events can go wrong when they tell employees to be positive. You can't infuse your staff with a great attitude by instructing them to be happy.

With fun and enjoyable activities guided by positive folks with a brilliant outlook, corporate team building events can provide an immediate attitude adjustment. Honestly optimistic leaders have an upbeat attitude that rubs off on your staff.

As the team builds a positive, upbeat approach together, they are likelier to view the event, and the associates they were there with, in a more positive manner. This outlook helps link them even more tightly as a group, helping the attitude continue long after the event is over.

Motivation

A key aim of these events is building motivation. Specifically, team building activities help to create more constructive attitudes, and they can lift morale. A group that has a positive outlook and great morale will be more driven to complete work to the best of their ability.

These activities also aid in motivating the unit by making them really feel like they are part of a group. Once they feel like a cohesive unit, they will be increasingly motivated to do more in an effort to be there for their colleagues.

Guaranteed Success

You want your team to be successful, no matter what your organization does. Team building events do that.

When you have a positive, motivated staff that feels like a team, there is an almost guaranteed chance of success for the end goal, whatever it is. This is because corporate team building events get everyone working together to achieve an end. Everyone in the group puts their mind to completing the same goal, and your team is likelier than before to be a success.

Conclusion

There is a lot you can do to help fill your team with a confident attitude, motivation, and virtually guaranteed success. For maximum results, these events are probably that best path to take. These are ideal occasion for also building loyalty, creating real alliances, and helping your crew to see what immense things they are able to do with teamwork.


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Sunday, May 6, 2012

Hard or Soft Skills?

Team Building Activities

How do you go about getting the right skills in the right team? This is a perennial problem for managers and business owners.

The solution can be to ask people to choose which project they want to work on.

Look for ways to get people enthusiastic about their job, find out what really interests them, find out what they really want to do and give them as much of that to do as you possibly can.

Hard skills can often be improved relatively easily and quickly, whereas motivation is much harder to promote.

Their hard, or technical, skills are important obviously, it's no good hiring a salesperson who can't close, or a developer who can't code.

But if you hire someone or (even worse) partner with someone who can't or won't work as a team member, the payoff in terms of their skills had better be huge, because they will begin to drag the project in unexpected directions.

What people can do is often not nearly as important as we think it is. How they do what they do is what really adds value to a team.

So what does being a member of a team really mean?

In most peoples minds there is this idea that you have a leader running around getting everybody to work together to get what they want done.

Actually a healthy, productive team is more like an unspoken democracy with a shifting leadership.

By democracy I mean that the 'leader' is the one that everybody unconsciously 'votes' for at any given time.

This usually remains unspoken as team members recognise that leadership shifts naturally to the person who is currently most appropriate and effective.

To take this further, in a normal hierarchical organisation an effective manager would be one who has the ability and willingness to accept the leadership when no-one else is able to, or wants to. He or she then uses their skills to reframe the question or problem in such a way as to help the team get back on track.

To use a crude analogy, an effective manager is like a flywheel, or a battery, someone who is able to inject energy into a team or project at the moment when it begins to run out of momentum.

Just putting a bunch of smart people together won't create a team; each individual needs to want to be a team player.

Get the team right at the beginning of a project and most obstacles will be dealt with easily and smoothly, it is people that make things happen.

Russell Tongue is a director at http://preselipartnerships.com/
We show individuals and organisations how to get from where they are to where they want to be.

Please contact us at http://preselipartnerships.com/
(c) Copyright - Russell Tongue. All Rights Reserved Worldwide


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Friday, May 4, 2012

Grounds for a Vision

Team Building Activities

First and foremost, one of the most important products of an effective team is a vision. In order for a team to really work well together, it's necessary to create a commonly held image of the ideal outcome. Much like a blueprint for the construction of a building, a team's vision provides guidance to its members as they plan the appropriate steps to pursue their goal. The team's vision is saturated in values that add meaning and purpose to the team's work together. Typically, it encompasses the product we are going to produce together and the process we'll go through together. Engrained in our vision are our operating norms and commitments to one another and to the stakeholders of our team's efforts.

Our vision is a step into our collective future because it's a potential product in the making, and it's built upon hope and hard work. It's an ideal made to inspire others to input their best effort, and it's a vehicle to raise the bar of the quality of product the team will produce.

According to Burt Nanus, author of Visionary Leadership, the following forces are unleashed when a successful vision is present:
It attracts commitment and energizes people.It creates meaning in worker's lives.It establishes a standard of excellence.It bridges the present and the past.

A. How Do You Know When Your Vision Isn't Clear Or Accepted?
Is there evidence that some team members are confused about the purpose? Are there frequent disagreements about priorities for the team's focus or efforts? Are meetings unorganized, moving from one thought to another without direction or relevance?Are team members lifeless when together? Do team members complain about the lack of challenge or indicate that they dread getting together because they're not having fun anymore? Are they cynical or pessimistic about the team's project?Is the team losing credibility in the organization?Is the team out of sync with the organization's priorities or trends?Is there excessive resistance among team members that are unwilling to accept responsibility or ownership for team projects?Do team members avoid risks and insist on sticking to their specific role?Is a shared sense of progress or momentum lacking on the team's projects?Is there a hyperactive rumor mill because people are constantly working on their issues outside of the team rather than confronting issues openly and directly within the team?

B. Forces That Hinder Team Efforts To Establish A Vision
Overemphasis on task- The desire to immediately become productive can seduce a group into grabbing the first and most apparent symptom and its seemingly "obvious solution." Following an intense, and often unfocused, flurry of activity, the group fails to make any real impact. Sadly, this is often chalked up as additional evidence that "teams don't work" rather than appropriately acknowledged as the result of an ineffective, unstructured initial attempt.
Assuming that the goal is obvious- Just as multiple witnesses of an accident will later describe the event in very different ways, each member of a team perceives the desired outcome of the team's efforts from a unique, biased, personal perspective. While the perceptions may be related, they will rarely form an aligned vision. In reality, to create a clear vision, a committed discussion about desired outcomes must take place. Members must be willing to confront differences and to create consensus.
Personal bias toward independence- Typically, our culture operates with a survival of the fittest mentality, the idea that if you are smart and work hard enough, you can do it on your own. Our organizations' reward systems have traditionally included promotions, bonuses and raises based on each person's ability to produce individual outcomes. But, participation, teamwork, interdependence and trust are required if a team hopes to operate as a cohesive unit that's pursuing a mutual goal. This can be a significant shift in strategy and can be extremely uncomfortable for individuals who believe the only way to get anything done is to do it yourself. To arrive at a shared vision, teams must discuss, debate, disagree and compromise as necessary. Arriving at a common vision can be a painful, lengthy process for those who are inflexible and prefer to feel in control.
Failure to identify the team's vision as real and necessary work- There is a common misconception that it's a waste of time to clarify a team's vision. Typically, those in support of such a belief indirectly imply it through lack of participation or other disruptive behaviors. They are usually in favor of moving forward prematurely because they fail to recognize that the vision has been poorly developed. They have little to no stake in the commitment of the vision. Again, the team is at risk when certain members are half-hearted in their commitment to the team's success.

C. Dimensions of a Team's Vision

i. Focus: While determining your vision, your team will answer the following questions:
What are we chartered to do?What is our purpose?What do we want?What do we most aspire to?What are our objectives?What does a desirable outcome look like?

Some key questions to clarity the vision's focus:
Who are our most important stakeholders and/or customers?What are the top 3-5 priorities of those customers and/or stakeholders?What are the risks our team might face in pursuit of those expectations?Considering the stakeholders' demands and the potential risks, what do we most want our team to produce? What's possible? What breakthroughs can we reach for?What realities are present? (I.e., physical and geographical boundaries, resource limitations, time constraints, etc.)

ii. Future Context: This aspect of the vision has a future focus to it. It is based on the realization that nothing will remain static as we take steps to fulfill our purpose. Practically speaking, it involves trying to anticipate some of the elements that we must think about and be prepared to deal with if we hope to fulfill our purpose and achieve our vision. As we take steps into the future to achieve our team vision, what changes in our environment will our vision have to endure? In the future...
What changes can be expected in the needs and wants that our team serves?What changes can be expected in the major customers/stakeholders we serve?What changes can be expected in our economic environments?What external changes can be expected that could affect our teamwork? (I.e., social, political, technological, etc.)

D. Methods To Establish A Team Vision

Once your team has fully researched and discussed the factors that influence vision scope and future context, your team is ready to take steps toward building consensus on the team's vision. Here are some tried-and-tested approaches to developing the vision.
Draw a picture of the current reality of the situation your team is trying to remedy or address. Each individual explains his/her picture to the other team members.Draw a picture of the organization, as you want it to be. Everyone explains the preferred vision he/she has drawn.Discuss common themes, hopes, expectations, etc.Draw a collective picture.Delegate someone to draft a written version of the team's vision.

E. Coaching Others To Create Their Vision

According to Peter Block, a consultant committed to organizational development, three qualities to look for in a vision statement, include:
Depth- It should come from the heart.Clarity- Vagueness is not a way of committing to a vision.Responsibility- Victims make boring vision statements. Talk about your team as though it was up to you to transform it.

F. Summary

A team's vision is a value-based, worded expression that helps team members and stakeholders see what the team is trying to accomplish in the future. It is an image, an illustration of our collective imaginations, which describes what we hope to accomplish. Whether it is rich in texture with values and emotions, a slogan, a team logo, a metaphor, or a combination of any of these, it represents the team's ideal hopes. It answers the questions: what are we trying to accomplish together, and what will success look like? There are many reasons teams fail to create a common vision, but it's an essential ingredient to the team's formula as they strive to sustain high performance.

Nanus, B. Visionary Leadership.San Francisco: Jossey-Bass, 1992.

Block, P. The Empowered Manager: Positive Political Skills at Work. San Francisco: Jossey-Bass, 1987.

Doug C. Watsabaugh, senior partner at WCW Partners, understands how to meet your unique performance challenges. With more than 20 years of experience, WCW Partners is a performance-improvement company that helps businesses revitalize their results and achieve record-breaking performance.

If you are looking to excel in sales, service or leadership, let Doug develop the capability in you! http://wcwpartners.com/.


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Thursday, May 3, 2012

The Value of a Project's Code of Conduct

Team Building Activities

Before we can get into assessing the value of a project's code of conduct, we will need to have an example. This is an example of a conduct code taken from another article of mine*.

Be reliable. Get to work on time (or early); meet your promised deadlines (or earlier); and follow through on your promises to team members whether project related or personal.Share knowledge if possible and ask for help when needed.Smile and be as friendly as you can. We are all in this together.Consider your behavior as seen through the eyes of your peers.Trust is historic. Team members have to learn they can trust you.

Here is how you can show the project team its potential value.

Ask them to think about the best project they have ever worked on in the past. Or, if some do not have much project experience, ask them to think about the best work team or sports team of which they were a part. It can be full-time, part-time, or volunteer. It can be with their current employer or a previous one.

Then collect their responses under these headings in bold so they can all see them on a chart or easel paper. (These are typical responses from my experience.)

Traits of the best team I was ever a part of...

#1 No one was finished until we all were. If someone finished early, we helped someone else.

#2 Everyone pulled his or her own weight. We did not tolerate "slackers."

#3 There were clear expectations about what the company wanted from us. We knew what we were expected to do. There was very little oversight by the bosses.

#4 When someone figured out how to do something faster or better, they were expected to show at least one other person. That way, we all got smarter.

The impact of those traits on me...

#1 I kept learning more about the work so I could "show off" by getting finished first. It increased my value to the job and department.

#2 I wanted to be at least as good as the person next to me. I did not want my friends to think of me as a slacker.

#3 It gave me confidence because the boss knew I knew what was expected. I kept my quality and quantity of work high so she would not bother me.

#4 It made me want to learn more so I could be a teacher, not a "learner."

The impact those traits had on my work...

#1 I could do many different jobs so I got a lot of OT. Also, it showed my boss the potential I had and he gave me some more, difficult work (I loved it!)

#2 High production and quality. I had very little rework because that would make me look bad.

#3 I looked forward to coming to work because it was doing something in which I could take a lot of pride. It also showed her how little supervision I needed.

#4 It was not long before my job roles expanded because I had shown I could do a lot. My increased value to the company helped me be promoted.

Now, using this chart you just created as your reference, refer back to the code of conduct your group generated (use my sample at the beginning of the article) and ask them this question: "How many of the items we mentioned in our Code of Conduct (gesture to it) would have been applicable in this composite "best team" setting you have described?"

You are working toward a connection between the potentially great memories they can have from this project and their fond memories of great projects in the past. Be sure to tell them this can be just as great a project, too, if they will focus on that code of conduct in everything they do on this project and help new team members learn it, also.

If you can establish a code of conduct that is published, posted prominently throughout the project, and referenced frequently from senior project leadership downward through the ranks, the team will be well on its way to a great project experience.

An additional benefit of having a project Code of Conduct is helping the leaders at various levels within the project with employee performance issues.

If the sample conduct code above were in use on our current project, a supervisor or could point to the "Be reliable" and "Trust is Historic" statements and ask (not TELL) the employee what they are telling teammates about their reliability by being late to work again.

This is a very subtle yet powerful tool for performance management. The smart leader never says, "You broke a project rule by being late!" because the tardy worker may view the project as some vague, Big Brother sort of presence inflicting a myriad of rules on him.

But teammates are not vague: they are very specific people with names and faces. "Letting our teammates down" has a much bigger impact on people than does breaking one of Big Brother's innumerable rules.

The Code of Conduct concept helps the employees self-manage their behavior without the intervention of their leaders. This tool helps to shift part of the management role as "cop" to the employee who now becomes self-regulated.

The project code of conduct can be a very powerful tool if used wisely.

*( http://ezinearticles.com/?Developing-a-Project-Code-of-Conduct&id=6963197 )

Richard ("Dick") Grimes has used his 30+ years experience in training and operations management for private and public organizations as a foundation for his company, Outsource Training.biz LLC.

Human Resource professionals can earn pre-approved, re-certification training hours by visiting his website, http://www.outsourcetrainingonline.com/. If they send an email to him after taking a course with the word "Ezine" in the subject line, they'll get a $25 REBATE on the course.


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Tuesday, May 1, 2012

Building Trust on Your Team

Team Building Activities

Trust is an essential part of team effectiveness. However the strength of trusting relationships varies significantly based on team dynamics. When teammates trust us, they truly take a risk. And with each successive time people put their trust in us and we don't let them down, we reduce that risk and build a relationship. If you desire to build your trustworthiness remember these three truths about trust.

1. Trust begins with yourself "A man who doesn't trust himself can never truly trust anyone else" - Cardinal de Retz. You are not capable of honesty with others if you are not honest with yourself. Any self-deception is the enemy of team trust. You must admit your shortcomings to yourself, before you can improve them. The first step in building trust on your team is to take a good look at yourself. Are you honest with yourself about how you live your life? If you say "yes" does that mean yes unequivocally? Do you consistently follow through with your commitments? You cannot ask teammates to put their confidence in you if you have a history of letting others down. Work on your character first, then your relationships.

2. Trust cannot be compartmentalized "Relativity applies to physics, not ethics" - Albert Einstein. I believe many people today try to compartmentalize their lives. They believe they can cut corners or compromise their values in one area of life and it won't affect another area. But character doesn't work that way. And neither does trust. You can't have one set of ethics for your business life and another for your personal life. Trust won't work that way. If someone asks you to help him in a lie, don't believe he will avoid lying to you whenever it's convenient. What a person will do with you, he'll also do to you. An individual's character eventually bleeds into every aspect of his life.

3. Trust works like a bank account "In a networked world, trust is the most important currency" - Eric Schmidt. Trust in teams is like a bank account among the teammates. You have to keep making relationship "deposits" if you want team trust to grow. On occasion, things will go wrong, and you will have to make a "withdrawal." When some one new joins your team you start fresh with that person. Their team bank account has a zero balance. If the person is initially trusting and generous, you may begin with a small balance. If he is suspicious or hurting, you begin with a deficit. Each time you do something to build trust, you put a deposit into the team account. Each time you do something negative, you make a withdrawal. Do enough negative things - due to lack of character or competence - and your account team becomes bankrupt.

This dynamic works in every area of your life. Trust is the currency of relationships. Constant withdrawals will bankrupt your team relationships; cause you to lose your job, and your friends. If this is a new concept to you, then you need to ask yourself some questions at the end of each day:

Am I making deposits? Think about your most important relationships. Are you exhibiting trustworthy behavior that's putting relational money in the bank?
Am I making withdrawals? Have you undermined trust in any of those important relationships? If so, you need to try to make things right. Don't wait another minute to take the appropriate action by doing the following:

a. Apologize.

b. Ask yourself why you broke trust.

c. Correct the issue in your life.

d. Recognize that it takes longer to restore trust than to lose it.

a. Remember, trust is restored by deeds, not words.

Am I compounding my trust? Once you create an account of trust it becomes tradition. Existing team members will establish your credibility with new comers. You can develop so much trust that it actually builds without additional deposits. But it takes time and consistency.

Take the plunge. I'm not saying you will never get hurt. You might. But I can say this: you'll never experience the joy that comes only from relationships unless you're willing to make building trust with others a priority. Martin Luther King said, "The time is always right to do what is right."

Richard Highsmith, rick@qualityteambuilding.com, is President of Quality Team Building. He has twenty-five years experience training and coaching. He has built and sold two successful businesses. To learn more about becoming a team leader visit our website at http://www.qualityteambuilding.com/ or call Rick toll-free at 1-888-484-8326 X101.


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